Manager, Agency Business Management hos Manu Life

Working Arrangement Hybrid

Job Description

The opportunity
This role will work with Regional Heads/Regional Directors at sales locations/regions to drive business growth and ensure the quality of business in term of recruitment, sales activities and business conduct.

Driving Agency strategic agenda among sales regions

  • Working with agency to ensure the key strategic priorities are carried out thoroughly among the sales regions
  • Frequently visiting sales offices to join and observe agency meeting, training, etc. to ensure the business activities are aligned with our strategic priorities.

Ensuring quality business activities in the assigned sales locations/regions and thus proactively avoiding potential risks

  • Keeping track of the leading indicators such as agency office attendance, meeting attendance, skill training attendance, recruitment COP, JFW, key activities schedules, etc.
  • Performing analysis to monitor sales/recruitment quality
  • Prepare monthly business quality forecast by regions identifying potentially risky sales location

Monitoring risk and compliance factors at assigned locations/regions

  • Reviewing Key Risk Indicators – KRI with PSM+/RD+ and following up on the agreed action plan
  • Getting a clear picture on potential misconduct/fraud cases found in various risk analysis reports
  • Monitoring the red flag cases identified various risk analysis reports
  • Escalating potential misconduct, fraud, red flag cases, and unpleasant office environment on monthly basis, etc.

Conducting business quality assurance training

  • Preparing and conducting risk and business conduct sharing for PSM+ and agency leaders
  • Reminding all agency leaders and PSM+ completed the mandatory compliance and risk training sessions

How will you create impact?

2-3 sentences on who do they report into and how does this role affect our org.

What motivates you?

  • You obsess about customers, listen, engage and act for their benefit.
  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
  • You thrive in teams and enjoy getting things done together.
  • You take ownership and build solutions, focusing on what matters.
  • You do what is right, work with integrity and speak up.
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

  • Understanding of business culture and behavior.
  • Good managemnet & Leadership skills
  • Strong problem-solving and analytical skills
  • Results oriented, with the ability to manage competing priorities and projects.
  • Strong stakeholder management skills
  • Excellent interpersonal and relationship building skills
  • Strong written, verbal Vietnamese, and in English preferred.

What can we offer you?

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

Our commitment to you

  • Values-first culture
    We lead with our Values every day and bring them to life together.
  • Boundless opportunity
    We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation
    We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion
    We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship
    We build a business that benefits all stakeholders and has a positive social and environmental impact.

About John Hancock and Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at .
One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including , , , , and . Additional information about John Hancock may be found at .
Manulife is an Equal Opportunity Employer

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