Marsh McLennan

Banking & Finance


Account Representative for Risk Management at Marsh McLennan

Marsh is seeking candidates for the following role based in our Miami, FL office:

Account Representative for Risk Management

What can you expect?
As an account representative you are responsible for the growth, profitability and client satisfaction of a book of business containing complex priority accounts. You will “deliver the firm" by aligning client strategies and needs to MMC's capabilities and resources. This includes managing and developing client relationships, acting as the client's trusted advisor, pursuing new business development, and expanding and diversifying the mix of MMC products and services the client holds. As a recognized administrative support specialist, you will gain experience and knowledge needed to tackle difficult issues and coach less experienced colleagues.

What is in it for you?

  • A company with a strong brand and strong results to match
  • Culture of internal mobility, collaboration and valued partnership with HR from the business.
  • Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.
  • Competitive pay (salary and performance bonus potential) and full benefits package – starting day one (medical, dental, vision, STI/LTI, life insurance, generous 401k match AND contribution).
  • Flexible work opportunities for work/life balance
  • Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan

We will count on you to:

  • From the support and administrative level, you will be responsible for the delivery of daily operations.
  • Coordinate the tactical logistics and task assignments of client relationship projects.
  • Addresses problems and issues that may be of a sensitive, difficult, non-routine or moderately complex nature.
  • Advise professionals and managers of resulting corrective actions
  • Respond to requests or inquiries from clients concerning sales and project items and issues.
  • Resolve moderately sophisticated issues or refers them to the professional/managerial staff
  • Under the supervision of the professional and managerial staff, trains, delegates and reviews the work of lower-level support employees.
  • Participate on internal teams to research and identify areas for enhancement or change.
  • Make minor adjustments and enhancements to working methods to improve effectiveness of area. Communicates results to affected parties
  • Influence others outside the department regarding practices and procedures.
  • Assist with on-boarding new hires or transfers-in.
  • As a recognized specialist, act as the advice and monitoring conduit for a broad variety of Client Relationship issues.
  • Work on special projects as directed by management to enhance the client relationship process
  • Prepares client relationship management and activity reports

What you need to have:

  • Bachelor's' degree or equivalent work experience
  • 1-3 years’ experience, insurance industry preferred
  • 220 License
  • Proficiency in MS Office tools
  • Excellent verbal and written communication skills
  • Strong customer service skills

What makes you stand out?

  • Bilingual in Spanish and English
  • International business experience
  • Self-starter
  • Growth Mindset
  • Team player

is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: , , , and . Follow Marsh on Twitter ; ; ; and , or subscribe to .
Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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